San Antonio
 

ACCESSIBILITY

The Majestic Theatre strives to make its theatrical performances and facilities accessible to all our patrons

Theatre Drop-off Zone

There is a drop-off zone located in front of the theatre on Houston Street.

Wheelchair Accessible & Mobility Seating

Accessible Seating for wheelchair needs are available for purchase online, by phone, or at the Majestic Theatre Box Office. To purchase online please visit www.Ticketmaster.com or www.BroadwayInSanAntonio.com. To purchase over the phone please call Ticketmaster at 1.800.745.3000. If you need assistance in the theatre, please find the closest usher or see someone at the Box Office.

Assistive Listening System

Assisted Listening Devices amplify and clarify sound and are available at all performances. Radio frequency assistive listening systems are installed in the theatre and headsets may be used at any seat. A limited number of Assisted Listening System headsets are available on a first-come, first-served basis. A driver’s license or credit card identification must be left during the performance until the headset is returned.

Audio Described Performances

Audio Description brings the theatrical experience to those who are blind or have low vision. Using a single earpiece connected to a radio frequency headset, patrons can listen to a trained audio describer narrate the visual elements of the performance. Live Audio Description is available upon request for the season. These requests are subject to the availability of an interpreter and are provided at the discretion of management. Patrons should call the Box Office at 210.226.5700 at least two weeks prior to a performance.

Sign Interpreted Performances

American Sign Language interpreted performances are provided upon request for patrons who are deaf or hard of hearing. These requests are subject to the availability of an interpreter and are provided at the discretion of management. Patrons should call the Box Office at 210.226.5700 at least two weeks before a designated performance to make arrangements.



Open Captioning Performances

Open Captioning is a text display located close to the stage that scrolls words in synchronization with the performance. Open captioning performances are scheduled for the below indicated dates and times, which are on the Sunday Matinee performances.



2017
Finding Neverland: Sunday, May 7, 2017 at 2:00 pm
Matilda: Sunday, June 11, 2017 at 2:00 pm
The Bodyguard: Sunday, September 24, 2017 at 2:00 pm
The King and I: Sunday, October 22, 2017 at 2:00 pm
Irving Berlin’s White Christmas: Sunday, December 17, 2017 at 2:00 pm



2018
Rodgers & Hammerstein’s Cinderella: Sunday, January 14, 2018 at 2:00 pm
The Color Purple: Sunday, February 11, 2018 at 2:00 pm
On Your Feet!: Sunday, March 18, 2018 at 2:00 pm
The Book of Mormon: Sunday, May 6, 2018 at 2:00 pm
An American in Paris: Sunday, June 17, 2018 at 2:00 pm


For further information on any of the above services or additional accessibility questions, please contact the Guest Services Office at 210.226.3333.

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