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General Venue Information

You may visit our theater information page here.

More information may also be found on the venue’s website here.

The Majestic Theatre box office is open from 10am – 5pm, Monday through Friday. On performance days, the box office closes 30 minutes after the curtain time.

We understand emergencies arise. Please contact the Majestic Theatre at 210.226.3333 to see how we can assist you.

Detailed information about parking may be found at our Visit page.

The Majestic Theatre does not offer valet parking. Please allow extra time to park your vehicle and get to the theater!

For your safety and security, all bags are subject to inspection before entering the theatre.

The Majestic Theatre has a no re-entry policy.

A partial list of prohibited items includes*:

• Cameras with external flash or interchangeable lenses (no professional photography)

• Audio/ video recording devices

• Tripods/ monopods

• Laser pointers

• Illegal drugs/substances

• Weapons

• Noise making devices

• Fireworks

• Flashlights

• Optical illusions

• Signs/ flags/ banners

• Outside food or beverage

• Backpacks

• Over-sized bags larger than 10” x 10” x 10”

• Beach balls or projectiles • Skateboards/ scooters/ roller blades

• Cans or bottles • Pets (service animals exempt)

• Laptops/tablets are not permitted in seating auditorium

• Selfie sticks

• Balloons

• Drones

For the most up to date information, please visit the prohibited items list here.

*The Majestic Theatre reserves the right to alter the list of prohibited at any time.

Outside food and drink can be brought into the theatre if required due to a disability, medical requirements and/or special needs. Guests with specific/special dietary needs due to disabilities, medical conditions and/or special needs should contact us by emailing or calling us at 210.226.3333 prior to attending the event to arrange for reasonable accommodations.

Download our free app to order concessions and enjoy right from your seat.

Night of Show FAQs

There is no specific dress code. Most people enjoy dressing up to go to the theatre, and some events, such as opening nights, will draw a dressier crowd. For theatrical performances, you will see people in everything from casual to formal wear.

We recommend that you arrive at the venue at least 40 minutes before the performance to allow plenty of time to park and get seated. Theatre doors generally open for seating 30 minutes prior to the start of the show.

Please arrive on time out of courtesy for the performers and your fellow audience members. Arriving late may result in seating holds or alternate seating within the theater. Admission or re-admission of latecomers is ultimately subject to the producers’ discretion and guidelines for each individual show.

For most shows, merchandise may be sold in the lobby prior to the show and during intermission.

Buying Tickets

View our seating chart here.

A full list of accessible services for the venue may be found here. 

Limited View seats generally have a partial view of the stage due to the viewing angle in the theater. Obstructed View seats have a partially blocked view of the stage due to objects such as columns, railings, or sound equipment. To inquire about Limited or Obstructed View seats, please call us at 800.215.7469 (M-F, 9am-5pm).

You sure can! Individual show tickets are available in person at the following location:

 

224 E. Houston Street

San Antonio, Texas 78205

 

Walk-up sales on the night of the show are subject to availability and cannot be guaranteed.

Lottery and rush ticket policies vary between productions and are often not determined until the day the show premieres. Please follow us on Facebook and Twitter or call us at 800.215.7469 (M-F, 9am – 5pm) for more information. If an in-person lottery or rush has been announced, please note that seating is always subject to availability and cannot be guaranteed.

Buying Tickets

Broadway in San Antonio strongly urges all patrons to purchase through the following authorized ticketing outlets:

  1. The Majestic Theatre: In person only, M-F (10am-5pm)
  2. TICKETMASTER: 1.800.982.ARTS (2787)
  3. eCLUB: 866.880.9572,  M-F  (9am – 5pm)

On-sale dates vary, but most shows tend to go on sale 2-3 months before they come to town. The best way to be notified when shows go on sale is to join our eCLUB, which you may sign up for here.

Please visit our Shows page for general information about our upcoming productions.

Accessible seating is available online, over the phone at 1.800.745.3000 or in person at the Majestic Theatre Box Office. If you are an eCLUB member and wish to purchase accessible seats for a production, please call us at 866.880.9572 (Monday – Friday, 9am – 5pm ET). A full list of accessible services for the venue may be found here.

eCLUB

Our eCLUB is a free electronic mailing list that gets you access to advance offers for select local Broadway shows BEFORE they go on sale to the public! You may also receive priority offers and discounts to other live entertainment events in your area, plus monthly eNewsletters and special offers from Broadway in New York City. Join our eCLUB here!

Please call our National eCLUB Service Line at 866.880.9572 (Monday – Friday, 9am – 5pm ET), or email us at SpecialServices@BroadwayAcrossAmerica.com.

Visit your Account Manager here.

All sales are final and refunds cannot be given.

To update email preferences, please visit Broadway in San Antonio email preferences page and submit the email address attached to your account. You will receive an email notification with more instructions.

Ticketing Questions

If your tickets were misplaced or destroyed and you purchased them through an authorized ticket source (Broadway In San Antonio eCLUB, Majestic Theatre, Ticketmaster, or an affiliated box office), a record of your sales transaction exists and we could accommodate you. Please contact your point of purchase as soon as possible to verify your options for replacement tickets.

We understand that emergencies happen. Unfortunately, we are not able to honor unused tickets for a missed performance. No refunds can be given for past performances.

In the unlikely event that a performance is cancelled, Broadway In San Antonio and Ticketmaster.com will inform customers via phone, email, or mail with information regarding the ticketing policy. Ticket holders are encouraged to return to their original point of purchase for more information.

In cases of inclement weather, we strongly recommend that patrons travel safely and allow plenty of time to arrive at the theater. During inclement weather, updates will be posted on our Facebook and Twitter pages and on the Broadway In San Antonio homepage.

We advise all customers to contact their original point of sale. If you bought your tickets through the Broadway Across America eCLUB, you may call our national hotline at 866.880.9572 (Monday – Friday, 9am – 5pm ET) or email us at SpecialServices@BroadwayAcrossAmerica.com. You may also contact the Majestic Theatre directly here.

Lucky Seat offers a limited number of tickets for certain performances to winners of a random drawing. More information about Lucky Seat and a list of current drawings may be found here.

Please reach out to Lucky Seat directly by emailing help@luckyseat.com.

Broadway In San Antonio requires that every person, regardless of age, must have a ticket. Age recommendations vary by production.

All ticket donation requests must be made on organization letterhead. You can request more information by visiting the Majestic Theatre’s website here.

Website Issues

If you are receiving an error message, please call our National eCLUB Service Line at 866.880.9572 (Monday – Friday, 9am – 5pm ET/8am – 4pm PT) or email SanAntonioService@BroadwayAcrossAmerica.com for assistance.

If you have forgotten your password, click here to access the eCLUB login page. Click on “Forgot Password?” and enter the email address associated with your account. A temporary password will be emailed to you – click on the link provided in the email and enter your new password. If you do not have an account or password, or do not know the email address registered to your account, please contact our customer service hotline at 866.880.9572 (Monday – Friday, 9am – 5pm ET/8am – 4pm PT).

If you know your password but need to change it, enter your email address and current password to log in. At the top of the page, click the arrow next to your name and select “Change Password” from the drop-down menu, then follow the prompts to update your password.

To update your personal information, log into your account here. At the top of the page, click the arrow next to your name and select “Your Account” from the drop-down menu, then select “Manage My Personal Profile” on the next page.

In order to utilize our Interactive Seat Map, it may be required to update or install Adobe Flash Player on your web browser.

Directions for installation:

Buying New Subscriptions

A season ticket package—or subscription—allows you to purchase the same number of tickets for every show in our main package. Whenever possible, your performances will fall on a set day of the week and time, and you will also have the same seat assignment for each show. More information about subscriptions and benefits can be found here.

Please visit our Season page for more information about season ticket holder benefits.

Subscription packages for the 2019/2020 Broadway in San Antonio series are no longer on sale. If you are interested in becoming a subscriber, join our eCLUB for more information about subscriptions packages for the 2020/2021 season.

Patron Club subscribers receive priority access to premium seat locations, available only to these subscribers, prior to tickets being placed on sale to the general public. Patron Club subscribers also receive drink coupons and have access to an exclusive Broadway Concierge Service in New York. Prices, shows, dates, schedules, venues and artists are subject to change without notice. Depending on production requirements, seating may occasionally become available in the orchestra pit without notice. For more information about subscriptions and benefits, please visit our Season page.

New and renewing subscribers have the option to take part in our interest-free Payment Plan when buying a season ticket package! Opting into the Payment Plan splits the total price of your season package into multiple installments, which we automatically charge to your card at no additional cost. For more information, please call us at 800.215.7469 (M-F, 9am – 5pm).

Exchanging and Adding Tickets

This is one of the best benefits of becoming a Broadway in San Antonio Season Subscriber! If you are unable to attend your scheduled performance, you may exchange into another performance of the same production. You may also exchange or upgrade into new seats for the same performance.

Exchanges may be made by calling our Subscriber Hotline at 800.215.7469 (Monday to Friday, 9am-5pm) or by logging into your online account here.

IMPORTANT INFORMATION ABOUT EXCHANGES:

Unfortunately, comparable seating cannot always be guaranteed. Tickets must be exchanged two business days before your regularly scheduled performance and by Friday at 5:00 pm for Sunday performances. The difference must be paid if exchanging into a higher priced performance or seat location. Exchanges may only be made for a different performance of the same show.

Please note: Ticket exchanges for Disney’s ALADDIN and DEAR EVAN HANSEN must be completed no later than 72 hours prior to your performance. Exchanges for all other shows must be made at least 48 hours prior to showtime. 

  1. Click HERE to log into your account or go to MANAGE MY TICKETS from the homepage.
  2. Log into your account by entering an e-mail address and password.
  3. Click MY TICKETS at the top of the dashboard, VIEW & MANAGE TICKETS in the Quick Links section, or one of your upcoming events displayed on the dashboard.
  4. Click the box marked with an ellipsis and then EXCHANGE. Click the box marked with an ellipsis and then EXCHANGE.
  5. Check the box next to the SEAT LOCATION(S) you wish to exchange then click ‘EXCHANGE’ button in the top right hand corner under ‘Manage My Tickets’ section.
    Check the box next to the SEAT LOCATION(S)
  6. Click CONTINUE TO EXCHANGE in the pop up window.Click CONTINUE TO EXCHANGE
  7.  Select the new date you wish to attend the show and then click CONTINUE. Select the new date8. Using the seating chart, select your new seats, then click CHECKOUT.select your new seatsClick CHECKOUT  9. Review the details of your exchange, making sure to double check the new show’s date, time, and seat location, and number of seats. Once confirmed, click ‘EXCHANGE SEATS’ to proceed to payment checkout process. click ‘EXCHANGE SEATS’ to proceed to payment10. Enter your password in the pop up window to confirm that you agree to exchange your tickets. Click CONTINUE WITH EXCHANGE to proceed.Click CONTINUE WITH EXCHANGE11. Go through the checkout process to select your Delivery Method and your Payment Type to complete the exchange. Your original seats will not be released until you click PURCHASE TICKETS. Click PURCHASE TICKETS

We apologize if there is a show in your season that you cannot make or have already seen; however, we are unable to offer you a refund on those tickets. Bear in mind that one of your subscriber benefits is the ability to exchange into another performance of the same show. You may also transfer your tickets to a friend or loved one for free by logging into your online account.

If there is a show in another one of our markets that you would like to see, we may also be able to help through our City-to-City exchange program! Please note that all City-to-City exchanges must be completed at least two weeks prior to your original performance date. Please call 800.215.7469 (M-F, 9am – 5pm) for further information.

Additional tickets and exchanges are currently available for subscribers, you may add tickets online, over the phone 800.215.7469 (M-F, 9am – 5pm), or in-person at the Majestic Theatre.

IMPORTANT INFORMATION ABOUT ADDITIONAL TICKET ORDERS:

Additional ticket orders for DEAR EVAN HANSEN will be limited to four (4) tickets per account. Please note: Inventory for DEAR EVAN HANSEN is limited and available on a first-come, first-served basis. Additional ticket orders for all other shows will be limited to eight (8) tickets per account. Orders that exceed this limit will be cancelled without notice, including multiple orders on the same account, billing address, or credit card.

Additional tickets purchased by phone or online will incur a $10 service charge.

Additional tickets are subject to availability and sold on a first-come, first-served basis. To guarantee priority seating, please be sure to order your additional tickets before they go on sale to the general public. Show dates, on sale dates, times, prices, and artists are subject to change without notice.

Season Options/Specials are not part of the main package and are sold to subscribers on a first-come, first-serve basis, so we cannot guarantee your usual seats for them. Bear in mind that these shows often play for shorter runs or have different schedules than main package shows.

Broadway Across America makes ordering tickets for family, friends, and colleagues in a different city easy. Please call our subscriber hotline at 800.215.7469 (M-F, 9am – 5pm) and our representatives will be able to assist you with the purchase. For a list of cities within the Broadway Across America network visit BroadwayAcrossAmerica.com.

General Subscription Questions

We understand that emergencies happen. If an extenuating circumstance arose and you were unable to make the necessary exchange arrangements prior to the show, please contact Broadway in San Antonio as soon as possible at 800.215.7469 (M-F, 9am – 5pm). During the weekend, you can visit the Broadway representative at the Majestic Theatre Box Office. No refunds can be offered for past shows, and we will not be able to make accommodations after a show’s final performance.

If your subscription tickets have been misplaced or destroyed, contact Broadway in San Antonio at 800.215.7469 (M-F, 9am – 5pm) or SanAntonioService@BroadwayAcrossAmerica.com  as soon as possible to request a reprint.

You may call us at 800.215.7469 (M-F, 9am – 5pm) or reach us via email at SanAntonioService@BroadwayAcrossAmerica.com. If you prefer to send written communication, please mail to:

224 E. Houston Street

San Antonio, TX 78205

If you wish to purchase accessible seats for a subscription, please call us at 800.215.7469 (M-F, 9am – 5pm). A full list of accessible services for the venue may be found here. 

Splitting or transferring subscriber accounts can be done if the current account holder makes this request in writing. You just need to send us a message by mail or email that lists the following:

 

  • Your name and account number
  • The exact seat(s) that you wish to transfer
  • Your friend’s complete information (name, mailing address, phone number, and email address)
  • Written permission for us to transfer your seats

 

You may send this as an email to SanAntonioService@BroadwayAcrossAmerica.com or via standard mail to our office at:

 

729 Seventh Avenue, 6th Floor

New York, New York 10019

 

Please be sure to send transfer requests well before the renewal deadline! Once new accounts have been created only the new account holders will be able to manage their tickets.

Subscriptions may be cancelled and refunded in full so long as the request is received prior to the mailing of season tickets. If you have already received your tickets, you will receive the full refund of the cost of tickets minus processing fees – please note that cancelling a subscription will void the bar codes on your tickets. Cancellation requests must be emailed to SanAntonioService@BroadwayAcrossAmerica.com or mailed to:

729 Seventh Avenue, 6th Floor

New York, New York 10019

 

Please note: You may be asked to return the original tickets before a refund is issued.

For a full list of Terms and Conditions, please visit.

During the renewal period, you may call us at 800.215.7469 (M-F, 9am – 5pm) to see if there are any options for changing your seats. Bear in mind that our inventory may be limited or unavailable at this time.

Several weeks after the renewal deadline, all renewed subscribers will receive an email invitation to log in and browse options for subscription upgrades. Keep in mind that upgrades are possible only when seats become available through cancellations, meaning better seats may not be available in your desired performance day and time. You will retain your current seats if there are no upgrade opportunities that meet your needs.

IMPORTANT: You must have a valid email address to receive notifications about upgrades. Please add Announcements@BroadwayAcrossAmerica.com to your safe senders list so you do not miss any emails from us.

For details on accessing, downloading and sharing your mobile tickets, please visit here.

For general FAQs about mobile ticketing, please visit here.

Website Issues

Step-by-step instructions for managing your tickets online can be found here. If you are receiving an error message, please call us at 800.215.7469 (M-F, 9am – 5pm) or email SanAntonioService@BroadwayAcrossAmerica.com for assistance.

If you have forgotten your password, go to “Subscriptions” and then “Manage My Tickets.” Click on “Forgot Password?” and enter the email address associated with your account. A temporary password will be emailed to you – click on the link provided in the email and enter your new password.  If you do not have an account or password, or do not know the email address registered to your account, please contact our customer service hotline at 800.215.7469 (M-F, 9am – 5pm).

If you know your password but need to change it, enter your email address and current password to log in. At the top of the page, click the arrow next to your name and select “Change Password” from the drop-down menu, then follow the prompts to update your password.

  1. Click HERE to log into your account or go to SUBSCRIPTIONS, then MANAGE MY TICKETS.
  2. Log into your account by entering an e-mail address and password.
  3. Click MY TICKETS at the top of the dashboard, VIEW & MANAGE TICKETS in the Quick Links section, or one of your upcoming events displayed on the dashboard.
  4. Click PRINT in the event management screen.Print5. Select the seat(s) you would like to print and click CONTINUE.Select Seats6. Click PRINT in the pop up window. NOTE: If you are reprinting tickets that were never received, misplaced, or stolen, please check the LOST OR STOLEN TICKETS Box. Click Print7. You will see a confirmation screen as your tickets begin to download!

Confirmation Screen

 

To update your personal information, log into your account here. At the top of the page, click the arrow next to your name and select “Your Account” from the drop-down menu, then select “Manage My Personal Profile” on the next page.

In order to utilize our Interactive Seat Map, it may be required to update or install Adobe Flash Player on your web browser.

Directions for installation:

To update email preferences, please visit your Broadway in San Antonio account page and submit the email address attached to your account. You will receive an email notification with more instructions.

Our Mobile Alerts program lets you sign up to receive messages with us and be notified via text when emergencies happen or important dates arise. To sign up, please visit BroadwayAcrossAmerica.com/SMS. You may receive up to eight (8) messages per month. To stop receiving messages, participants can text “STOP” to 98693. Message and data rates may apply.

For more information, please visit our SMS Frequently Asked Questions.

Groups Pricing

The group minimum usually ranges from 10 to 15 people. Please visit our Groups page here for more information on individual productions and their policies.

Special group rates are available on select performances, price levels, and engagements and generally range from 10% – 20% off per ticket. The size of your group can also affect the discount you receive – larger groups may be eligible for more of a discount.

Tickets may be subjected to a per-ticket Group Sales and Facility fee.  Additional fees may apply for online Group Sales orders or added-value special events.

Many shows do offer a special rate to student and senior groups. Please call your group sales manager at 210.226.5967 or email sherrievillani@theambassadors.com to discuss the various options available to your group.

Early Bird pricing, if available, has a steeper group discount on select performances and price levels. Early Bird payments are typically due prior to the show’s public on-sale date (generally 8 weeks prior to opening night). Should you require more seats after the Early Bird deadline has passed, we may be able to honor the same rate depending on the performance.

Purchasing Group Tickets

To fill out a group tickets request form or purchase from our Express Groups page, if available, click here. You may also contact our Group Sales department at 210.226.5967.

For our traditional group purchasers, when submitting a request form, you can specify a desired section and/or price level for your group. Group requests are filled on a first-come first-served basis from the best available inventory at the time of the order unless otherwise specified. In order to accommodate your request, your group may need to spread throughout the theater in various rows, sections, and/or price levels.

If online Express Groups are available for your desired show, you will have the opportunity to select your exact seat locations as long as you reach the group minimum. Please note that full payment is required when booking an Express Group.

Group clients may reserve tickets in advance and will be invoiced for their seats to allow time to collect funds from group members. Our Group Sales Department can give you more details on the payment options upon reservation. When purchasing an Express Group, if available, full payment is due at time of checkout.

Payment dates on traditional group orders vary depending on the show and performance date.  When you receive your group contract with your reserved seat locations, the payment date(s) will be included. If you would like to make your full payment earlier than the final due date, you are more than welcome. If you have any questions regarding payment dates, please contact your Group Sales Department at 210.226.5967.

Please mail checks payable to:

Broadway in San Antonio

Attn: Group Sales

Majestic Theatre

224 E Houston St.

San Antonio, TX 78205

If you would like to pay in person, we request that you call ahead to schedule an appointment. Please call us at 210.226.5967.

The Group Sales Contract outlines the Group Sales policies and procedures. The signed contract must be sent back to us prior to or along with your payment information before we are able to process your payment. If you have requested multiple shows within a season you will need to sign a contract for each show.

If you’ve submitted a group request and tickets are currently reserved on your account, you may adjust the number of seats as long as you maintain the group minimum. Once the final payment is made you may not subtract tickets, you may only add.

General Group Questions

You do not need to wait until tickets are on public sale. You may submit a group request for most productions as soon our season is announced.

There are no refunds or exchanges on group tickets.

Shows may offer complimentary tickets to large groups. Please contact your Group Sales Department for more details.

We aim to respond to all inquiries within 1-2 business days, but sometimes we experience a heavy volume of requests and it may take a little longer. If you have not received a response within a week, please call 210.226.5967 or email sherrievillani@theambassadors.com to check the status of your order.

Once your final payment has been processed, your tickets will be printed and shipped to the address on your account. Tickets purchased closer to the performance date may need to be held at the box office for will call pick-up. In that case, one individual must pick up all tickets and distribute them to the group. Please notify the Group Sales Department when making your final payment if you have any ticket shipping questions.

If you are filling out an online request form, please highlight the accessible need in the comments section, or contact a Group Sales Representative prior to filling out the form to address the request.

If tickets are lost or misplaced, please notify the Group Sales Department immediately for assistance on reissuing the tickets. We cannot assist with reissuing tickets without exact seat numbers, so please keep track of locations when distributing tickets to group members. Once a ticket is reissued with a new barcode the original ticket will be voided for use to enter the theatre.

If you have a promo code, visit the Groups Home page and select “Buy Tickets” for the show you want to see. On the next screen, select “Find Tickets” next to your desired performance. Enter your promo code in the pop-up box and hit “Go,” then select your seats!

While Broadway Across America has many cities in its network, we are only able to help you with Group Sales in San Antonio. However, we’d be happy to put you in touch with our colleagues in other cities so you may book your group tickets. You’ll be sure to get the same great service from our colleagues as you have from us! For a full list of cities in our network, please visit www.BroadwayAcrossAmerica.com.

Website Issues

Step-by-step instructions for managing tickets through your Account Manager can be found here. If you are receiving an error message or having trouble with a Groups purchase or Promo Code, please call us at 210.226.5967 or email sherrievillani@theambassadors.com for assistance.

If you have forgotten your password, go to “Subscriptions” and then “Manage My Tickets.” Click on “Forgot Password?” and enter the email address associated with your account. A temporary password will be emailed to you – click on the link provided in the email and enter your new password.  If you do not have an account or password, or do not know the email address registered to your account, please contact our customer service hotline at 800.215.7469 (M-F, 9am – 5pm)

If you know your password but need to change it, enter your email address and current password to log in. At the top of the page, click the arrow next to your name and select “Change Password” from the drop-down menu, then follow the prompts to update your password.

To update your personal information, log into your account here. At the top of the page, click the arrow next to your name and select “Your Account” from the drop-down menu, then select “Manage My Personal Profile” on the next page.

In order to utilize our Interactive Seat Map, it may be required to update or install Adobe Flash Player on your web browser.

Directions for installation:

Tickets for Dear Evan Hansen go on sale on Tuesday, October 1, 2019 at 10 a.m. This list of frequently asked questions will help you prepare and outlines your best chance at obtaining tickets.

 

There will be an exclusive onsale Tuesday, October 1, 2019 beginning at 10 a.m.

Due to unprecedented demand and a high number of Broadway in San Antonio subscribers, ticket inventory for Dear Evan Hansen is extremely limited and tickets are expected to sell out quickly.

Patrons are encouraged to sign up for  Broadway in San Antonio’s email list on or before Monday, September 30, 2019, which will be the main channel for distributing information about the Dear Evan Hansen exclusive on-sale, including a special access link. To sign up, visit BroadwayInSanAntonio.com.

Remember, if you purchase from any source other than Ticketmaster.com, we cannot guarantee your tickets. A confirmation will be sent to the email address on file. The credit card used to purchase tickets online and a valid ID are required when picking up will call tickets. Please keep in mind:

Enter the website and find your tickets

There is a maximum purchase limit of four (4) tickets per household.

There will be a ticket limit of four (4) tickets per household. Any ticket purchases that are detected to be purchases from potential brokers, patrons creating multiple accounts, or any action that indicates a purchase in excess of the four (4) ticket limit may be cancelled without consideration.

Visit Ticketmaster.com for pricing on any available tickets.

A limited number of tickets per performance will be available through the Dear Evan Hansen ticket lottery.

How to Enter:

  • Enter at LuckySeat.com/dearevanhansen
  • A limited number of $25 tickets will be available per performance
  • Digital lottery will begin accepting entries 48 hours prior to the first performance and entries will be accepted until 9 a.m. local time the day before the performance
  • Fans who have been selected will be notified daily via email and can then purchase up to two (2) tickets at $25 each
  • The ticket lottery will continue on a rolling basis for every performance in the engagement.

Rules:

All entrants are encouraged to follow Dear Evan Hansen on Instagram (@dearevanhansen), Twitter (@dearevanhansen), and Facebook (@DearEvanHansen) for additional lottery news and information.

Lottery entrants must be 18 years or older. A valid, non-expired photo ID that matches the name used to enter is required for pickup. Seat locations awarded by the lottery are subject to availability. Additional details and times will be announced in each tour city by the local theatre box office prior to the engagement. Additional lottery requirements can be found at LuckySeat.com/dearevanhansen.

If you see ticket prices exceeding the $150.50 level at the on sale, they are most likely coming from an unauthorized reseller source and may not be a valid ticket.

Ticketmaster.com is only official online ticket source for Broadway in San Antonio tickets. We make every effort to sell directly to consumers so that our guests receive the best seats at the best price and the best customer service. We are dedicated to keeping tickets out of the hands of resellers by investing in technology that thwarts ticketing bots, employing legal measures to take down misleading websites that attempt to look official, identifying and cancelling orders placed by unauthorized resellers, and our ongoing efforts to educate the public to the dangers of purchasing from brokers and the secondary ticket market.

Tickets for Dear Evan Hansen or any other Broadway in San Antonio event purchased on a secondary site cannot be guaranteed.

There is no waiting list for Dear Evan Hansen.

Group sales are no longer available for Dear Evan Hansen.

Student discounts and group sales are no longer available for Dear Evan Hansen.

Since all sales are final, we are unable to offer refunds. Be sure to check the following information before completing your purchase: show title, day, date, time of performance, and number of tickets.

For more information about Broadway in San Antonio’s commitment to making our performances and facilities available to all of our patrons, please visit MajesticEmpire.com.